Miles Coaching
Last updated: 1 July 2024
1. Introduction
Welcome to Miles Coaching. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.milescoaching.com, and our associated social media accounts on Instagram (miles.coaching) and Facebook (Miles Coaching). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and any other details you provide when contacting us or signing up for our services.
- Service Data: Information related to the executive coaching, group sessions, facilitation, and online resources we provide.
- Usage Data: Information on how you use our website, products, and services.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage our services: Including executive coaching, group sessions, facilitation, and access to online resources.
- To manage our relationship with you: Including notifying you about changes to our services or policies and responding to your enquiries.
- To improve our website and services: By analysing how you use our website and services.
- To communicate with you: About promotions, upcoming events, and other news about services provided by Miles Coaching.
4. Legal Basis for Processing Your Information
We process your personal data on the following bases:
- Consent: When you have given us explicit consent to process your data for a specific purpose.
- Contractual necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
- Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.
5. Sharing Your Information
We do not share your personal data with third parties except in the following circumstances:
- Service providers: We may share your data with trusted third-party service providers to perform functions and provide services to us, such as website hosting and maintenance, customer relationship management, and marketing.
- Legal requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental request, or judicial process.
6. Data Security
We take the security of your personal data seriously and use appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request deletion of your personal data where there is no good reason for us to continue processing it.
- Objection: You have the right to object to the processing of your personal data where we are relying on legitimate interests.
- Restriction: You have the right to request restriction of processing your personal data.
- Data portability: You have the right to request the transfer of your personal data to another party.
If you wish to exercise any of these rights, please contact us at nicola@milescoaching.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: nicola@milescoaching.com
Address: Miles Coaching, Worcestershire, UK
Thank you for choosing Miles Coaching. We value your privacy and are committed to protecting your personal data.